July 23, 2001

Murphy strikes again

Not a good day, not good at all.

First, there was the move into the
MiniCube. Now, I'm sure there are lots of people who think that MiniCubes are fine
places to work. Those, of course, would be the higher-ups in offices. Fine places
for other people to work, that is. (And what kind of message does it send to put
your QA Manager in a MiniCube anyway? I'm not sure exactly, but I have a strong
hunch it's not "Quality is our first priority!")

The MiniCube is not
only tiny, but very exposed, so the next disappointment was when it turned out
that Amazon no longer carries the full line of Dilbert products (I think it must
be because they replaced their own toy section with Toys 'R' Us). This means I
can't install the Dilbert inflatable Cubicle Door. Lots of other places on the web
claim to carry Dilbert products, including the main href="http://www.dilbert.com">Dilbert Site, but they all seem to link back to
Amazon.

Last night, our phone, TV, and net connection, all from our
local cable company, went down about 7 PM. I didn't check the TV or cable modem
this morning, but phone calls to the house turn right into dial tones, and I
strongly doubt the other connections are back up. So I called the cable company
for service. After speaking to four different people, including one genius who
seemed to think phone, TV, and modem going down at the same time indicated three
separate problems, plus a machine that first threatened me with a 10-minute wait
and then hung up on me, I was able to secure a service appointment for 3-5 on
Wednesday. That's right, I have to go without phone and computer for TWO WHOLE
DAYS and then take time off work just because someone else apparently cut my cable
line.

Now if an area outage was reported, they get someone on it
right away. The guy with working brain cells I finally got hold of seemed to think
that if all three of my services were down, the whole cluster was probably
affected. However, since it's now been about 17 hours since they all went down and
no one else has called in, that seems unlikely to me. Or maybe all of my neighbors
have DSL, satellite TV, and cell phones, in which case I still have to wait 2 days
for service. This exemplary service company is Cox Cable, by the way, C-O-X, just
in case anyone reading this was thinking of using them.

Oh and the
server at work is still down, so I still can't access the files I need to work
on.

Posted by dichroic at July 23, 2001 04:59 PM
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