A Home in Percival
Macrina loves her little house by Orchard Lake and her work as a freelance magic-user—but life in Percival is quieter and lonelier than she expected. As neighbors—and even her house—reveal secrets, stories, and hidden magic, she discovers that small-town life can be full of unexpected adventures, new friendships, and everyday magic.
At Home in Percival is a cozy, low-angst fantasy with warm community and a home that has mysteries of its own.
Successful Business Process Management
Too few standard procedures within an organization and inefficiency will inevitably ensue. But too many, and creativity is stifled. This catch-22 is enough to make heads spin! How does one settle on the perfect mix that will streamline activities and create smooth workflows?
In Successful Business Process Management, you will discover step-by-step instructions that explain how to:
- Overcome resistance and apathy to standard procedures
- Take a systematic rather than ad hoc approach to process management
- Design key processes and capture them in documented procedures
- Revise existing processes when feasible
- Roll out the changes so people know what to do
- Embed them in the organization for reliable outcomes
With the increasingly complex organizations of the twenty-first century, it is vital that companies have standard, documented processes and procedures in order to achieve high levels of quality and productivity–yet they can’t afford to dampen the innovation that got them on the map in the first place. Successful Business Process Management will show you how to get it just right.